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Conditions of Service

Any distributor of electricity in Ontario has its own conditions of service document that describes its operating practices, policies and any other connection service to its customers.

The conditions of service are for Hydro Hawkesbury's residential and business customers, building contractors, electricians, developers, electricity producers and suppliers. This important document provides details on fees, payment terms and security deposits, and also on regulations governing the use of electricity services. You'll also find guidelines on security, installations, inspections and on the respective responsibilities of the customer and Hydro Hawkesbury

pdfFor more information

Call before you dig

Call before you dig

Electrical Permits

Electrical Permits

Time of use rates

Time of use rates

Survey

Customer Satisfaction  Survey

By participating in the survey you could win $100.00 applicable on you electricity bill.

Survey ends April 1, 2019

RESIDENTIAL SURVEY

Click here to participate - residential survey.

 COMMERCIAL SURVEY

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