Business
services

eBilling and eCare

It is practical, safe & free!

Electronic billing service  ebilling  is a convenient, safe and free tool that allows you to view your bills online 24 hours a day, 7 days a week.  By subscribing to the service of ebilling, you will receive an email telling you that your most recent bill is available online, therefore, no more paper invoices and less storage.  Furthermore, it is profitable for you and helps preserve the environment!

In addition, the eCARE electronic service offers a detailed view of your bills, your consumption history; allows you to download your meter reading statements and to compare your electrical consumption plus your invoices, submit applications online, and much more.  Our expert advisors are at your disposal to help you take full advantage of this solution, help you setup the initial configuration and ongoing support.

  • No more paperwork!
  • Pre-authorized payment available!
  • Accessible anywhere at any time!

POWER OUTAGE

Update - January 13, 2026 - Hydro One found the fault.

January 11, 2026 -We would like to inform Hydro Hawkesbury customers that the repeated power outages observed in the area since Friday, January 9, 2026, are related to the Hydro One network.

Hydro One is currently conducting patrols, including the use of helicopters, to identify the source of the issue and implement the necessary repairs.

We thank you for your patience and understanding.

Hydro Hawkesbury Inc.