Electrical
safety

Did You Know?
As a residential customer, approximately only 16% of your hydro payment goes to Hydro Hawkesbury Inc.
Did You Know?
As a residential customer, approximately only 16% of your hydro payment goes to Hydro Hawkesbury Inc.
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Call Before You Dig!

Starting June 17, 2013, under Bill 8, you must communicate with ONTARIO ONE CALL to obtain an underground locate. Call 1-800-400-2255 to put in your request.

Underground networks of services including power lines might be buried on your property. Accidentally hitting one can cause injury, property damage and inconvenient outages. Plan before you dig.

If you are planning to put in fence posts, plant a tree, excavate for a pool, deck or a new addition then please call to have the service lines located. A locate will show where any underground hydro lines may be so injury to persons or damage to equipment may be avoided.

Call Ontario One Call at 1-800-400-2255 to book your FREE service appointment. This service is available 24 hours a day, seven days a week. Please call five full business days before you dig.

It's the Law.

Having your utilities located before you dig is required by law under the Ontario Occupational Health and Safety Act (see Construction Projects 228).

For additional important information, please contact our office at 613-632-6689.

Electricity Safety Survey

Electricity Safety Survey

Complete our ONLINE SURVEY and enter in our draw for 1 grand prize of $500 credit to be applied on your electricity bill.  The $500 prize will be available to customers who did participate in the survey.  Survey end date is  March 20 2024.

You must have an active account with Hydro Hawkesbury to be eligible for the draw.

OUTAGE EXPLAINED February 19th 2024

February 19th 2024. The outage that affected the West part of town around 9:54 pm was caused by the feed from Hydro One’s 115,000V . A large part of Eastern Ontario was affected. The outage was for approximately 5 minutes.