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Did You Know?
As a residential customer, approximately only 16% of your hydro payment goes to Hydro Hawkesbury Inc.
Did You Know?
As a residential customer, approximately only 16% of your hydro payment goes to Hydro Hawkesbury Inc.
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General Information

Renovators/Contractors

If you're renovating your home, here are some helpful tips and useful advice regarding electrical service to keep in mind.

Renovation Electricity Checklist

  • Advise Hydro Hawkesbury Inc. at 613-632-6689.
  • Advise the Electrical Safety Authority at 1-877-372-7233
  • Allowing as much lead time as possible

Call Before You Dig

If you or your contractor plan to install a pool, fence, plant a tree, dig a garden, landscape, excavate, or add a room to a house, call Ontario One Call at 1-800-400-2255 to locate buried cables. This is a FREE service for excavators and homeowners, 24 hours a day, seven days a week.

Disconnection of Electricity Service

With the receipt of a written request from the homeowner (Outage Request Form), Hydro Hawkesbury Inc. will disconnect the supply of electricity to a vacant premise. If the service is disconnected for more than six months the Electrical Safety Authority (ESA) may require that the service conform to its current code requirements when re-energised. We recommend you call the ESA at 1-877-372-7233 (1-877-ESA-SAFE) regarding possible electrical contractor work and ESA permit / inspection fees.

  • Be sure you or your contractor follows all local building codes, the Ontario Electrical Safety Code, bylaws and permit requirements.
  • All electrical work must be inspected and approved by the Electrical Safety Authority. This inspection must be done prior to covering any wiring with drywall or any other wall/ceiling materials.
  • Have a qualified electrician look at your electrical supply, panel and wiring to determine what alterations or additions will be required for your renovation and make arrangements for an electrical inspection.
  • Consider fire precautions in any renovation. Do you have multiple exits from your renovated space?. Can windows be used as exits?. Do you have fire extinguishers and smoke detectors installed?

Upgrading Service/Electrical Panel, Relocating Your Meter

If your renovations include upgrading your electrical service/panel and/or moving your electric meter outdoors, call our Customer Service Desk at (613) 632-6689.

Overhead Wires

If you’re renovating or remodelling the exterior of your home, remember an aluminum ladder, antenna or any other metal tool that contacts a power line can cause a neighbourhood power failure and result in severe injury or electrocution. Look up first!

Safety of Electrical Work

There are a number of regulations in place to ensure that electrical installations are safe:

  • An electrical inspection permit should be obtained from the Department of the Electrical Safety Authority of Ontario 1-877-372-7233, which is the authority responsible for ensuring compliance with the Ontario Electrical Safety Code.
  • Equipment and materials installed as part of the work must be approved by the Canadian Standards Association or the Department of the Electrical Safety Authority of Ontario 1-877-372-7233.

HYDRO ONE POWER OUTAGE OCTOBER 19TH 2024

POWER INTERRUPTION

NOTICE

 DATE & TIME: From 10:00 pm on Saturday October 19th, 2024

to 8:00 am Sunday October 20th, 2024.

(Approximately 10 hours)

 CAUSE:        MAINTENANCE WORK BY HYDRO ONE

This interruption planned by Hydro One is to carry out maintenance and equipment additions.  The interruption will affect some Hydro Hawkesbury customers.

The east end of the Town of Hawkesbury will be affected by this power interruption.

The sectors in ORANGE AND DARK BLUE will be affected by the interruption. 

RÉSEAU COMPLET FULL MAP

How to view

  1. Click on  RÉSEAU COMPLET FULL MAP
  2. Enlarge
  3. Find your street
  4. Recognize the color of the circuit.

Please access our website, www.hydrohawkesbury.ca  for more information.

 We thank you for your understanding and cooperation.

To find out which region is affected by the Hydro One outage, click on the ONTARIO MAP.

 ONTARIO MAP

NOTE: CUSTOMERS WHO EXPERIENCED THE SEPTEMBER 29 INTERRUPTION WILL NOT BE AFFECTED BY THIS OUTAGE.