INFORMATION

Emergency Preparedness

Hydro Hawkesbury Inc. recommends that customers keep essential supplies on hand in the event of an emergency. Be prepared, and follow these helpful tips to stay safe in case of an extended power outage.

Trees and Lanscape

Trees & Surface Finishing

It is your responsibility to ensure that any landscaping or surface finishing does not encroach into Hydro Hawkesbury’s overhead or underground electrical distribution system or easements once the proposed electrical servicing design is approved. The shrub or tree location and expected growth must be considered.

Call Before You Dig!

Starting June 17, 2013, under Bill 8, you must communicate with ONTARIO ONE CALL to obtain an underground locate. Call 1-800-400-2255 to put in your request.

Underground networks of services including power lines might be buried on your property. Accidentally hitting one can cause injury, property damage and inconvenient outages. Plan before you dig.

Electrical Safety

Electricity: handle and use with care

Hydro Hawkesbury is committed to promoting and educating customers and the public on the safe use of electricity. Here are some tips on being 100% safe with electricity.

Fraud

FRAUD ALERT – Seniors Targeted
The Ontario Provincial Police (OPP) in Hawkesbury is warning the public about a series of scams targeting seniors.
Fraudsters are posing as electricity company employees (phone calls + fake in-home appointments) to obtain personal information and money.
• Do not share your personal information
• Refuse unsolicited visits
• Verify before signing anything
Remember: if in doubt, do not let them in and call police.
Do you have concerns or have you been a victim?
• Contact Hawkesbury OPP at 1-888-310-1122
• Canadian Anti-Fraud Centre: 1-888-495-8501
• Report online: antifraudcentre-centreantifraude.ca
• Crime Stoppers: 1-800-222-8477