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Did You Know?
As a residential customer, approximately only 16% of your hydro payment goes to Hydro Hawkesbury Inc.
Did You Know?
As a residential customer, approximately only 16% of your hydro payment goes to Hydro Hawkesbury Inc.
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eBilling and eCare

It is practical, safe & free!

Electronic billing service  ebilling  is a convenient, safe and free tool that allows you to view your bills online 24 hours a day, 7 days a week.  By subscribing to the service of ebilling, you will receive an email telling you that your most recent bill is available online, therefore, no more paper invoices and less storage.  Furthermore, it is profitable for you and helps preserve the environment!

In addition, the eCARE electronic service offers a detailed view of your bills, your consumption history; allows you to download your meter reading statements and to compare your electrical consumption plus your invoices, submit applications online, and much more.  Our expert advisors are at your disposal to help you take full advantage of this solution, help you setup the initial configuration and ongoing support.

  • No more paperwork!
  • Pre-authorized payment available!
  • Accessible anywhere at any time!

Electricity Safety Survey

Electricity Safety Survey

Complete our ONLINE SURVEY and enter in our draw for 1 grand prize of $500 credit to be applied on your electricity bill.  The $500 prize will be available to customers who did participate in the survey.  Survey end date is  March 20 2024.

You must have an active account with Hydro Hawkesbury to be eligible for the draw.

OUTAGE EXPLAINED February 19th 2024

February 19th 2024. The outage that affected the West part of town around 9:54 pm was caused by the feed from Hydro One’s 115,000V . A large part of Eastern Ontario was affected. The outage was for approximately 5 minutes.