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Manage your account online

  • Fast, easy and secure
  • Review bills 24 / 7
  • Simplified record keeping
  • Environmental savings
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Power outages

Check out the link below to view power outage notices or call us to report one.
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OESP programs

Financial help for low income households
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Introducing customer choice

Time-of-use customers can now choose to pay Tiered prices instead.

BILLING & PAYMENTS

PAYMENT OPTIONS

We offer many convenient methods of payment and solutions to control your budget.

EBILLING & ECARE

Manage your account online. Fast, easy and secure. Simplify your operations and save paper.

PRE-AUTHORIZED PAYMENTS

Control your budget. Pay the same amount each month based on your average consumption.

Services

RESIDENTIAL

This section offers tools to help you manage your Hydro Hawkesbury Inc.'s account.

COMMERCIAL

This section offers tools to help you manage your Hydro Hawkesbury Inc. account.

TIME OF USE RATES

Ontario's electricity market is changing. All homes and small businesses across Ontario will be billed for electricity using Time-of-Use rates.

CONSUMPTION RATES

View current consumption rates for Hydro Hawkesbury.

REGULATED PRICE PLAN

Get the Rpp rates

Your Hydro News
Receive important news and updates about your services and the industry...

NEW PORTAL

YOU RECENTLY RECEIVED AN EMAIL FROM HYDRO HAWKESBURY. IT'S NOT A SCAM

Dear Customer,

Hydro Hawkesbury Inc. will be updating its online portal to serve you better.

YOUR ATTENTION IS NEEDED: Keep a copy of your last bill either print or save a copy to have all the information on hand. You will receive another email asking you to create Your Username & Password for My Account when the new portal is live.

 

When the new portal is available on June 25, 2024, you must create a new username and password to access the updated My Account portal and begin exploring the newest tools and features.

 

IMPORTANT! Links to the previous portal will no longer be valid and you will be unable to login. Once you've created a new username and password, your consumption and billing data will be available for viewing/accessing in the updated My Account online portal.

 

Have questions and want to talk to us?
Contact Customer Service at service@hydrohawkesbury.ca or 613-632-6689 to verify these instructions, or if you need assistance with creating a new username or creating your password. We can be reached during regular business hours - Monday to Friday 9:00 a.m. to 4:00 p.m.