RESIDENTIAL
SERVICES

Did You Know?
As a residential customer, approximately only 16% of your hydro payment goes to Hydro Hawkesbury Inc.
Did You Know?
As a residential customer, approximately only 16% of your hydro payment goes to Hydro Hawkesbury Inc.
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1-888-855-3106

eBilling and eCare

It is practical, safe & free!

Electronic billing service  ebilling  is a convenient, safe and free tool that allows you to view your bills online 24 hours a day, 7 days a week.  By subscribing to the service of ebilling, you will receive an email telling you that your most recent bill is available online, therefore, no more paper invoices and less storage.  Furthermore, it is profitable for you and helps preserve the environment!

In addition, the eCARE electronic service offers a detailed view of your bills, your consumption history; allows you to download your meter reading statements and to compare your electrical consumption plus your invoices, submit applications online, and much more.  Our expert advisors are at your disposal to help you take full advantage of this solution, help you setup the initial configuration and ongoing support.

  • No more paperwork!
  • Pre-authorized payment available!
  • Accessible anywhere at any time!

HYDRO ONE POWER OUTAGE OCTOBER 19TH 2024

POWER INTERRUPTION

NOTICE

 DATE & TIME: From 10:00 pm on Saturday October 19th, 2024

to 8:00 am Sunday October 20th, 2024.

(Approximately 10 hours)

 CAUSE:        MAINTENANCE WORK BY HYDRO ONE

This interruption planned by Hydro One is to carry out maintenance and equipment additions.  The interruption will affect some Hydro Hawkesbury customers.

The east end of the Town of Hawkesbury will be affected by this power interruption.

The sectors in ORANGE AND DARK BLUE will be affected by the interruption. 

RÉSEAU COMPLET FULL MAP

How to view

  1. Click on  RÉSEAU COMPLET FULL MAP
  2. Enlarge
  3. Find your street
  4. Recognize the color of the circuit.

Please access our website, www.hydrohawkesbury.ca  for more information.

 We thank you for your understanding and cooperation.

To find out which region is affected by the Hydro One outage, click on the ONTARIO MAP.

 ONTARIO MAP

NOTE: CUSTOMERS WHO EXPERIENCED THE SEPTEMBER 29 INTERRUPTION WILL NOT BE AFFECTED BY THIS OUTAGE.