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Moving In or Out

Moving?

Inform Hydro Hawkesbury Inc. about your move to ensure electricity service to your new home is ready when you move in, or that your account is updated when you move out. If you are moving in you need to come to our office located at 850 Tupper St. to complete the required documentation.

An Account Set-up Charge will be applied to your first bill. It covers the cost of opening a new account, and amending records.

If you are moving into or out of a property, you must contact Hydro Hawkesbury Inc.; a minimum of 10 business days in advance.

This notice is required in order to ensure that your account is updated as required. If you move without notifying Hydro Hawkesbury Inc., you will be liable for the account until notice of your move is received.

Customer satisfaction survey

CUSTOMER SATISFACTION SURVEY

A CHANCE TO WIN $100 BY PARTICIPATING IN THE CUSTOMER SURVEY

Click here to complete our  ONLINE SURVEY    and enter in our draw to win  1 grand prize of $100 credit to be applied on your electricity bill.  The $100 prize will be drawn between the customers who did participate in the survey.  Survey end date is August 31/2025.  The draw will be September 15, 2025.

You must have an active account with Hydro Hawkesbury to be eligible for the draw.