INFORMATION

Emergency Preparedness

Hydro Hawkesbury Inc. recommends that customers keep essential supplies on hand in the event of an emergency. Be prepared, and follow these helpful tips to stay safe in case of an extended power outage.

Trees and Lanscape

Trees & Surface Finishing

It is your responsibility to ensure that any landscaping or surface finishing does not encroach into Hydro Hawkesbury’s overhead or underground electrical distribution system or easements once the proposed electrical servicing design is approved. The shrub or tree location and expected growth must be considered.

Call Before You Dig!

Starting June 17, 2013, under Bill 8, you must communicate with ONTARIO ONE CALL to obtain an underground locate. Call 1-800-400-2255 to put in your request.

Underground networks of services including power lines might be buried on your property. Accidentally hitting one can cause injury, property damage and inconvenient outages. Plan before you dig.

Electrical Safety

Electricity: handle and use with care

Hydro Hawkesbury is committed to promoting and educating customers and the public on the safe use of electricity. Here are some tips on being 100% safe with electricity.

Spring ice storm – from March 28 to 31, 2025

Information from Environment and Climate Change Canada
Description : Potent spring ice storm likely.

What:
Significant ice accretion from freezing rain. General ice accretion amounts of 5 to 15 mm, with amounts in excess of 20 mm possible. Possible snow and ice pellet accumulations of 5 to 15 cm. Possible utility outages. Slippery surfaces and broken tree branches from ice build-up.

When:
Late Friday into Monday.

Additional information:
Confidence is increasing in a widespread, prolonged freezing rain event over portions of southern and northeastern Ontario. The swath of maximum ice accretion is still uncertain at this point, but confidence is highest for an area from Sault Ste. Marie southeast through Parry Sound to Kingston. Warnings will be issued as the event draws nearer.

A break in the freezing rain is expected for most areas late in the day on Saturday into Saturday night before a second round of freezing rain begins.

REGIONAL AND LOCAL POWER OUTAGES MAY OCCUR