INFORMATION

Emergency Preparedness

Hydro Hawkesbury Inc. recommends that customers keep essential supplies on hand in the event of an emergency. Be prepared, and follow these helpful tips to stay safe in case of an extended power outage.

Trees and Lanscape

Trees & Surface Finishing

It is your responsibility to ensure that any landscaping or surface finishing does not encroach into Hydro Hawkesbury’s overhead or underground electrical distribution system or easements once the proposed electrical servicing design is approved. The shrub or tree location and expected growth must be considered.

Call Before You Dig!

Starting June 17, 2013, under Bill 8, you must communicate with ONTARIO ONE CALL to obtain an underground locate. Call 1-800-400-2255 to put in your request.

Underground networks of services including power lines might be buried on your property. Accidentally hitting one can cause injury, property damage and inconvenient outages. Plan before you dig.

Electrical Safety

Electricity: handle and use with care

Hydro Hawkesbury is committed to promoting and educating customers and the public on the safe use of electricity. Here are some tips on being 100% safe with electricity.

Customer satisfaction survey

CUSTOMER SATISFACTION SURVEY

A CHANCE TO WIN $100 BY PARTICIPATING IN THE CUSTOMER SURVEY

Click here to complete our  ONLINE SURVEY    and enter in our draw to win  1 grand prize of $100 credit to be applied on your electricity bill.  The $100 prize will be drawn between the customers who did participate in the survey.  Survey end date is August 31/2025.  The draw will be September 15, 2025.

You must have an active account with Hydro Hawkesbury to be eligible for the draw.