RESIDENTIAL
SERVICES

eBilling and eCare

It is practical, safe & free!

Electronic billing service  ebilling  is a convenient, safe and free tool that allows you to view your bills online 24 hours a day, 7 days a week.  By subscribing to the service of ebilling, you will receive an email telling you that your most recent bill is available online, therefore, no more paper invoices and less storage.  Furthermore, it is profitable for you and helps preserve the environment!

In addition, the eCARE electronic service offers a detailed view of your bills, your consumption history; allows you to download your meter reading statements and to compare your electrical consumption plus your invoices, submit applications online, and much more.  Our expert advisors are at your disposal to help you take full advantage of this solution, help you setup the initial configuration and ongoing support.

  • No more paperwork!
  • Pre-authorized payment available!
  • Accessible anywhere at any time!

Customer satisfaction survey

CUSTOMER SATISFACTION SURVEY

A CHANCE TO WIN $100 BY PARTICIPATING IN THE CUSTOMER SURVEY

Click here to complete our  ONLINE SURVEY    and enter in our draw to win  1 grand prize of $100 credit to be applied on your electricity bill.  The $100 prize will be drawn between the customers who did participate in the survey.  Survey end date is August 31/2025.  The draw will be September 15, 2025.

You must have an active account with Hydro Hawkesbury to be eligible for the draw.